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Western Peaks Calibration Service, Inc., is dedicated to providing NIST traceable calibrations as well as repair services in support of the biomedical industry. Our goal is to offer these critical services with unsurpassed levels of convenience, integrity, and value. Our foundation is built on over 30 years' service experience in the test and measurement industry, with the vast majority of this experience in the biomedical environment. At Western Peaks, we believe that regardless of who your vendor is, you should receive what you pay for.

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Western Peaks Calibration Service, Inc., is dedicated to providing NIST traceable calibrations as well as repair services in support of the biomedical industry. Our goal is to offer these critical services with unsurpassed levels of convenience, integrity, and value. Our foundation is built on over 30 years' service experience in the test and measurement industry, with the vast majority of this experience in the biomedical environment.

Manufacturers We Service

Fluke Biomedical • Metron (Fluke) • Pronk Technologies • Meriam • Extech • Bio-Tek • Machlett • DNI Nevada • Dale • Tektronix • Timeter • Nellcor • Agilent • Hewlett-Packard • Netech • IET • Ohmic • and Many More

On-Site

Our technicians are military trained and certified PMEL technicians with a minimum of four years of experience. In addition, a full indoctrination period of at least three months additional training is undergone by every Western Peaks technician. We will arrive on time, fully equipped at your facility to provide service to you. We will work around your schedule whenever possible. You will NEVER be charged extra for our travel expenses. The only charges you will be billed are the per-item charge that you are quoted up front and any incidental parts used in the servicing of these items.

Repairs

In addition to extremely competitive per-item pricing, we also offer limited on-site repairs with no additional labor charges. The bottom line is if we have the parts and the time on hand, you have the potential to save hundreds of dollars in repair costs AND downtime. Even if we don't have the part needed on hand, we will troubleshoot the unit as far as possible on site to minimize or even eliminate your labor charges to complete the repair.

Guarantee

Our services are fully guaranteed. You will never pay twice for the same service within the calibration cycle. If your unit has a recurring problem that requires factory support by the manufacturer, we will refund any charges billed to you for related service.

What Makes Us Different?

We at Western Peaks believe that regardless of who your vendor is, you should receive what you pay for, i.e., if you pay for calibration on a given item, then it should have a calibration procedure performed. The most common response we get on site is, "Wow--the others guys didn't take the cases off of our equipment like you do." Here is a short list of the most common items that MUST have the cases removed in order to calibrate:

 

  • DNI 454A Electrosurgical Analyzer

  • DNI MedTester Safety Analyzers

  • All DNI, Netech, Metron and Bio-Tek Defibrillator Analyzers

  • DNI CuffLink NIBP Analyzers

  • DNI 234A, 235A Safety Analyzers

  • DNI 213, 215, 217 Patient Simulators

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Other items should be opened as well on a case-by-case basis in order to perform optimizing alignments. We have found overwhelmingly that this is not being done by our competition.

 

Some other indicators that you are not receiving proper service:

  1. Factory calibration seals and stickers from previous years are not removed.

  2. Stickers on top of stickers. Units not cleaned or adhesives removed.

  3. More than 25 items serviced (per technician) in a single eight-hour work day.

  4. Calibration sticker is of a different company than the calibration void seal.

  5. Calibration void sticker being placed in an area that does not prohibit adjustment access
    (lack of knowledge of the equipment).

 

 

Based on our client feedback, Western Peaks spends between 30 to 50 percent more time servicing our client's equipment than their previous vendor. This is because we utilize our 30 years of experience to focus on detail and diligence, not speed and quantity. We simply do not get in a hurry to finish our work. We will perform repairs on site whenever possible with no additional charge. Even with this criteria, we still have saved our clients as much as 50 percent on their calibration budget. We encourage you to ask questions, both of your current provider and of us. We encourage you to check our references as well. To receive a quote on your test equipment calibrations, simply email your equipment list to one of the email addresses listed on the Contact Us page. We look forward to serving you, and thank you for visiting our site.

History

Western Peaks Calibration Service, Inc., was incorporated in Colorado Springs, Colorado in June of 2005. Since then, we have developed accounts in numerous states from the Pacific Northwest to east of the Mississippi. We look forward to continued expansion while maintaining our standard of service excellence.

 

Our service history began in 1984 when our president, Kevin Sears, graduated from Air Force PMEL school at Lowry AFB, Denver, Colorado. He served four years in various PMEL labs in both the 1st and 3rd Marine Air Wings. After being honorably discharged from active duty, he has dedicated the past 30-plus years to providing biomedical and commercial industrial test and measurement services as a senior-level field service technician with two nationally recognized calibration service facilities. Over the years he has serviced more than 500 hospitals in over 40 states, dozens of independent biomedical service providers, and various manufacturing facilities' production and engineering departments. In addition, he has provided limited international support for one of the world's largest manufacturers of major appliances. This experience has developed a perspective that is the foundation of Western Peaks Calibration Service and is emphasized and shared with every member of our staff, from technician to administrator to logistics support.

 

Twenty-first century advances give us the technology to offer services that are not tied to slower and less cost-efficient methods of delivery, data transfer, communication, and filing. At Western Peaks we have the benefit of implementing these advances without having to phase out older 20th century restrictions. This greatly reduces our overhead, which allows us to pass these savings to you, our valued customers.

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